Congratulations on Your New Loops Lab Product! At Loops Lab, we’re committed to providing  high-quality products that inspire creativity and fun. To ensure your satisfaction, your purchase is backed by our One-Year Limited Warranty.

What Does the Warranty Cover?

For one (1) year from the purchase date, we warrant that under normal usage your Loops Lab product will remain free from material or workmanship defects.

Covered Issues Include:

• Defects in materials or manufacturing.
• Malfunctions during normal and intended use.

What Is Not Covered?

This warranty does not cover:

• Damage caused by misuse, accidents, or unauthorized modifications.
• Wear and tear from normal use (e.g., scratches, fading).
• Products purchased from unauthorized sellers.
• Damage due to improper storage or exposure to liquids or extreme conditions.

How to Claim Your Warranty

If you experience an issue with your product, here’s how to make a warranty claim:

Contact Us:

Reach out to our Customer Care team at:  support@loopslab.com 

Provide Proof of Purchase: Have your receipt or order confirmation ready as proof of purchase.

Describe the Issue: Share details about the problem and include photos or videos if possible.

Follow Next Steps: Our team will evaluate your claim and provide further instructions, such as returning the product for repair or replacement.

Repair or Replacement

If your claim is approved, we will, at our discretion:

 Repair the product at no cost to you.

Replace the product with the same or equivalent item.

Note: Replacements may include refurbished products of similar value.

Additional Information

This warranty is valid only for the original purchaser.

Warranty claims will not extend the original warranty period.

Shipping costs for returning the product may apply in some cases.

Need Assistance?

Our Customer Care team is here to help! For questions or warranty support, contact us at:

support@loopslab.com

Thank You for Choosing Loops Lab! Set Music Free