Shipping and Returns Policy

Shipping and Returns Policy

Shipping Policy

At Loops Lab®, we are committed to delivering your orders in a timely and efficient manner. Please review the following information regarding our shipping process:

Processing Time
  • All orders are processed within [X] business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive a notification once your order has shipped.
  • During high volume periods, processing times may be extended by a few days.
Shipping Rates and Delivery Estimates
  • Standard Shipping: [Delivery Time] | [Cost]
  • Expedited Shipping: [Delivery Time] | [Cost]
  • International Shipping: [Delivery Time] | [Cost]

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Carriers

We use trusted shipping carriers such as [Carrier Names] to ensure your package is delivered safely and on time.

International Shipping

We offer worldwide shipping to [Countries List/Worldwide]. Please note that customs, duties, and taxes are the responsibility of the customer and will not be covered by [Your Company Name].

Order Tracking

You will receive a shipping confirmation email with tracking information once your order has been dispatched. You can track your shipment via [Carrier Name]'s website or our order tracking page.

Shipping Delays

If there is a significant delay in shipment of your order, we will notify you via email or phone. We are not responsible for delays caused by customs clearance for international shipments.

Returns Policy

We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we offer the following return and refund policies:

Returns
  • You may return items within [X] days of receiving your order for a full refund or exchange.
  • Items must be unused, in their original condition, and in the original packaging.
  • Proof of purchase (receipt or order confirmation) is required for all returns.
Non-Returnable Items
  • Certain products, such as customized items, perishable goods, and sale items, are not eligible for returns. Please check the product description for more details.
Return Process
  1. Contact our customer service team at [Email/Phone] to initiate the return process.
  2. Once your return is approved, we will provide you with return instructions and a return shipping label (if applicable).
  3. Package the item securely and include your receipt or proof of purchase.
  4. Drop the package off at your nearest [Shipping Carrier] location.
Refunds
  • Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [X] days.
Exchanges
  • We only replace items if they are defective or damaged. If you need to exchange an item, contact us at [Email/Phone].
Return Shipping Costs
  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
  • In cases where [Your Company Name] is responsible for the error, we will cover the return shipping costs.
Contact Us

For any questions about shipping or returns, please contact us at [Email/Phone] or visit our [Contact Us Page].