Getting Started
Setting up your Loops Lab Stage is easy! Just follow the step-by-step instructions in the quick start guide right here, or you can use the one included in your Stage box.
An internet connection is required for initial setup, downloading new content, and updates. Once downloaded, many features are available offline.
Using the Loops Lab App
The Loops Lab app is available on both the App Store (iOS) and Google Play (Android). Simply search for "Loops Lab" and download it to your device.
To ensure the best experience, the Loops Lab app must remain open in the foreground. This allows it to sync with the Loops Lab stage, ensuring all interactive features are active.
Troubleshooting
- First, ensure that Bluetooth is enabled on your device and that the app is open in the foreground.
- Make sure the stage is on and is "Ready to Connect" (refer to the setup guide for illustrations of stage modes), at the same time the app is "Searching for Stage".
- If your app still doesn't connect to the stage, try quitting and reopenning the app.
- Make sure there is no other device connected to stage.
- Make sure your smart device's volume is up.
- Make sure the app is open and active on your screen. The app's audio does not work when the app is minimized or in the background.
- If using a bluetooth speaker/headphones, make sure the device's volume is up.
- Make sure your battery bar has more than one red light on. If the battery is low or empty charge your Stage.
- If charging the battery didn't work reset the stage by inserting a pin to the designated reset hole at the bottom of the stage.
This indicates low battery levels, please charge your stage.
Coudln't find an answer to your question?
Contact us at support@loopslab.com and our support team will respond within 48 hours.