Loops Lab Ltd. (the operator of the loopslab.com website and related domains, as well as the Loops Lab app for iOS and Android, hereinafter referred to as "App") prioritizes the protection of your personal data and privacy. We handle your data with strict confidentiality and in accordance with applicable data protection regulations, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, and protect your personal data, as well as your rights.

Controller's Contact Information

Loops Lab Ltd.
31 Montifiori Street, Tel Aviv 6520101, Israel

For inquiries regarding data protection, you can contact us through our contact form or by email at privacy@loopslab.com.

Purpose and Legal Basis for Data Processing

Using our website and App is typically possible without providing personal data unless required for specific functions, such as:

- Creating a Loops Lab Account

- Accessing our content library or loops

- Ordering items from our online shop

- Subscribing to our newsletter

- Engaging with customer support

We process your data to fulfill our contractual obligations or, where necessary, based on your consent. If no legal grounds exist, we will seek your explicit consent. You may withdraw consent at any time without affecting prior data processing.

Data Sharing

We do not share your personal data with third parties unless required for order fulfillment (e.g., delivery providers, payment processors) or to respond to customer inquiries. Any third parties involved are obligated to handle your data securely and only to the extent required to perform the service.

In cases such as mergers, acquisitions, or legal obligations, your data may be shared according to legal and regulatory requirements. We may disclose data as needed to comply with law enforcement, protect our rights or those of others, and respond to emergencies.

International Data Compliance

As Loops Lab operates globally, we comply with relevant data protection laws, including GDPR, CCPA, and Israeli privacy laws. Updates to this Privacy Policy will reflect any changes in applicable laws.

Legal Bases for Processing Data

We process your personal data based on:

• - Consent (GDPR Article 6(1)(a)) for activities like newsletter subscriptions or optional data collection.
• - Contractual necessity (GDPR Article 6(1)(b)) for order processing or account management.
• - Legal obligation (GDPR Article 6(1)(c)) for fulfilling regulatory requirements, such as tax obligations.
• - Legitimate interests (GDPR Article 6(1)(f)) to improve user experience or for marketing purposes, unless overridden by your rights.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• - Access: View the data we hold about you.
• - Rectification: Correct inaccurate data.
• - Erasure: Request deletion of your data.
• - Restriction of Processing: Limit how your data is processed.
• - Objection: Opt-out of certain processing activities.
• - Data Portability: Transfer your data to another provider.

For California residents, additional rights under the CCPA may apply. You can manage certain data preferences through your Loops Lab account or contact us for assistance.

Data Collection Details

Server Logs

When you access our site, we automatically collect technical data such as:

• - Browser type and version
• - Operating system
• - IP address
• - Date and time of access

This data is used to optimize our website, diagnose issues, and protect against unauthorized access.

Cookies and Tracking

We use cookies to enhance your experience, including session cookies for navigation and analytics cookies for understanding usage patterns. You can manage cookie preferences through your browser settings or our cookie consent banner.

Children's Privacy

For children under 13 in the U.S., we comply with COPPA by collecting minimal data, securing parental consent when needed, and providing control over data shared within the App.

Data Retention

We retain your data only as long as necessary for processing purposes, fulfilling legal obligations, or resolving disputes. When data is no longer needed, it is securely deleted.

Security Measures

We employ industry-standard security measures to protect your data from unauthorized access, alteration, and loss. These measures include encryption, secure access controls, and regular security reviews.